When you're fighting a verb, it's hard to get the last word.
For the last 18 months, people have been Zooming[1] while Microsoft[2] would prefer them to be Teamsing.
It's not that Teams has done badly, of course. When it's built into Microsoft products at work, many people feel obliged to use it. Some more reluctantly than others[3].
Yet people refer to Zoom calls just as so many still refer to tablets as iPads. That's annoying for a company with the size, heft and new-found love-needs of Microsoft.
When Redmond thrust Teams into the world, its initial sell was all about how it's used by serious, important people with a deep need for security.[4]
Now, though, Microsoft wants Teams to appear just as fun-filled as Zoom, just as human and frivolous and lovable. So it's launched a new ad[5] that, unfortunately, uses sadness as its cue.
I'm not sure whether the Olympics will fully happen or not, but many had been looking forward to visiting Tokyo and cheering on their favorite fencer, swimmer or entirely steroid-free weightlifter.
Covid canceled those plans. So Microsoft thought it would be an entertaining consolation to have some of these people leap on a Teams call and see Tokyo as experienced by locals.
It's all perfectly human and entertaining in its way. Who doesn't like cat cafés and square watermelons?
Yet the problem is that Teams comes across as a consolation in a time of disappointment, rather than some sort of positive addition to someone's life.
Watching what you might have experienced during one of the most memorable times of your life is like eating dinner for one