In this week's episode of Whiteboard Friday, Jo Cameron — Moz’s Learning Team Manager — dives into the process of addressing and capitalizing on traffic spikes, including how to determine where traffic is coming from and what to do with the increased attention. Enjoy!
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Video Transcription
Hi. Welcome to Whiteboard Friday. I'm going to be talking through the journey that you embark upon when you notice a sudden change in traffic to a particular page on your site. In our case, this was a sudden and consistent increase, which may on the face of it look great.
You may perceive that this is exactly what you and your clients have been striving for. But as we know, traffic funneling into your site isn't the end of the story. You're also going to want that traffic to convert. But also, when something like this happens, there can be other lessons that you can learn and potentially apply to other pages and areas of your site.
I'm Jo. I'm the Learning Team Manager here at Moz. We create all the course material that you'll see on the Moz Academy[1]. This is where you can advance your SEO education and earn your SEO Essentials Certification[2]. We also write the documentation for how to use the Moz tools, and this is where our story begins.
What's driving the spike?
Over the summer, we noticed a fairly drastic increase in visitors to a particular MozBar[3] help page. We wanted to go beyond trying to understand why we're getting that traffic and turn this into an opportunity to support our company goals.
So when you see something like