"The most powerful person in the world is the story teller. The storyteller sets the vision, values and agenda of an entire generation that is to come." -- Steve Jobs
There are not many technologies that elicit responses as strong and emotional as AI. It is presented less as technology and more as an unknowable, mysterious, disruptive force. Headlines in the media stoke the fire by quoting the biggest names in tech referring to AI as something to fear. A recent debate [1]between Alibaba[2] Group chairman and founder Jack Ma[3] and Telsa [4]CEO Elon Musk[5] best exemplifies the varying points of view on AI. So it is entirely understandable as to why people are afraid when AI comes to their organizations.
Research shows that all lines-of-business are poised for an AI revolution, including customer service[6], digital commerce[7], product management[8], and marketing[9]. To better understand how business trailblazers can effectively position and champion adoption of artificial intelligence (AI) throughout their organization, I connected with an analytics, big data, and AI pioneer who has advocated and implemented AI technologies throughout his illustrious career.
Ketan Karkhanis [11]serves as senior vice president and general manager for Salesforce[12] Analytics, where he is responsible for driving all aspects of the analytics business, including product strategy,