Telstra has confirmed that it is currently undertaking fibre repairs near Orange, New South Wales, to bring Triple Zero emergency services back up.
"Update: Telstra fibre repair crew on site at cable pit east of Orange. Significant fire damage consistent with lightning strike. We're working to restore services ASAP and are sorry for service interruptions. Current impact mostly in NSW & some interruptions in VIC, SA & WA," the telco tweeted[1] at around 8.30am AEST on Friday.
According to the telco, intermittent mobile voice connection interruptions across NSW, Victoria, South Australia, and Queensland had occurred since 2.05am on Friday due to a cable cut between Orange and Bowral.
Routers were then restored at 4.50am, with Telstra saying mobile voice services had returned to normal; however, it said Triple Zero calls are still experiencing "intermittent interruptions".
"Update: There are still intermittent interruptions to 000 calls in NSW, VIC & WA following the cable cut in NSW earlier today. We're working closely with emergency services in those States," Telstra tweeted[2] at 6.35am.
It's the telco's second outage in a week after its 4G voice network[3] was affected on Tuesday.
"Telstra has resolved an issue impacting some 4G voice calls on its national mobile network," a spokesperson said in a statement on Tuesday afternoon.
"We are sorry that some customers were unable to make or receive calls as this was occurring.
"The issue was caused by technical changes made ahead of upgrades to mobile traffic control equipment in Telstra's Exhibition Street exchange in Melbourne.
"The issue was progressively resolved by reversing the changes. The issue became known about 1pm and was resolved about 3pm."
Telstra had likewise acknowledged the issue on Twitter[4] earlier